Bringing bold ideas to life and empowering leaders to communicate with clarity and impact has been my mission for over 20 years. I’ve had the privilege to coach a diverse group of leaders from around the world, each with unique strengths and aspirations. From CEOs to scientists, entrepreneurs, and public servants, the transformations I’ve witnessed continue to fuel my passion for this work.

This page is dedicated to sharing some of those experiences. Here, you’ll find stories from clients who have embraced the process, overcome challenges, and stepped into their full potential. Their words are a testament to the power of confident communication and the profound impact it can have on personal and professional growth.

Let their journeys inspire yours!

The challenge : Leadership presence, clear and actionable communication, self and time management 

The client: Jen R. Professional Practice Lead, CHEO

The challenge:

Jen R. is a leader spearheading an important project at one of Ottawa’s leading hospitals, with over 100 staff reporting to her. Feeling overwhelmed and out of control with endless and inefficient meetings she came seeking guidance around better time management, setting boundaries and clarity. 

The insight:

Jen soon realized that she was spreading herself too thin, trying to be everywhere for everyone, instead of focusing on what she really needed to do – see the big picture and strategize as the leader that she was. 

The minutia of being involved in everything was also causing inefficiencies and confusion amongst her staff.  Something had to change.

The strategy:

• Identifying priorities
• Setting clear boundaries and saying ‘no’ to time-consuming and useless tasks
• Using a time-energy calendar
• Delegating tasks to others
• Requesting synopses of communication
• Running meetings more efficiently

The outcome

In the end, Jen felt she had regained control over her calendar, her work and even her family life.

She was able to assertively set boundaries and communicate priorities in order to do the work she really loved, which was to strategize.

As a result, the project moved along more efficiently, staff were more motivated, and she was able to convey an image of the leader she needed to be. 

The challenge: Public speaking, executive interactions and boardroom presence

The client: T. Israar – CEO 

The challenge:

As the CEO of a Consulting Firm, T. is required to consult with high level government clients on a regular basis, as well as report to the Board of directors.

This involves presenting material, giving interviews and answering questions in a confident, clear and succinct manner in high-stake situations. 

Feeling he wasn’t conveying the necessary level of leadership presence and relevance he came seeking guidance on how to project greater credibility and authority in his executive interactions.

The insight:

T. soon realized that misconceptions around his expertise, along with lack of self-awareness were not only undermining his ability to articulate thoughts in a concise way, but also preventing him to project his voice to the back of the boardroom effectively.

The strategy:

• Identifying strengths and unique expertise in his field 
• Strategic thinking: being clear on key messages
• Strong openings 
• Slowing down and pausing for effect and impact
• Voice projection 
• Impactful closings

The outcome

In the end, T. felt he’d regained command over his voice, leadership presence and the ability to effectively influence his audience. 

As a result, he was able to better advocate on behalf of his company, influence key stakeholders and bring about the change he felt was necessary in his industry. 

The challenge: Dealing with culture change, uncertainty and related communication issues. 

The client: Government Department 

The challenge:

This particular team’s role was to support lawyers and legal staff with their analysis and research. With the constant high-paced change within the organization related to leadership shuffles and shifting priorities the team was saddled with uncertainty and the inability to advocate for its mandate. 

Feeling anxious and overwhelmed they came seeking tools on how to be more cohesive as a team and better communicate their strengths within the organization. 

The insight:

The team realized they didn’t present a unified front and lacked the ability to articulate their value proposition to the clients they served. 

The strategy:

• Identifying key strengths and unique expertise in their field 
• Identifying ways to engage clients 
• Leverage value proposition in service to those in needs of their expertise 
• Communication tools
• Strategies for dealing with uncertainty 

The outcome

The team walked away feeling more in command of their abilities, as well as better equipped with tools to communicate their ideas and expertise.  They also left with a greater sense of empowerment and command in navigating the waves of change within their department. 

The challenge: Presenting complex information to clients with confidence and clarity 

The client: KPMG 

The challenge:

Agents regularly give presentations to clients with updates regarding regulations, etc. which can be quite technical and dry.

Presenters often feel they are not engaging their audience, rushing through their scripted presentations and leaving their clients overwhelmed and unsure of key messages. 

The insight:

Presenters became aware of the necessity to simplify their presentations, customize the information for their audience and simply be more authentic.

The strategy:

• Identifying key message and “What’s in it for them”
• Becoming less reliant on a script
• Simplifying message and slides
• Slowing down, pausing, avoiding filler words and asking questions
• Using engagement tools such as Slido polls, etc. 

The outcome

The agents walked away feeling far more confident in their ability to engage their audience, present information that was more relevant to their clients, and simply make the experience more enjoyable for all involved.